David Kushner - How To Keep Customers Satisfied

​David Kushner is a real estate professional with more than twenty years of experience in the field. He is also an experienced businessman who has been involved in the founding and successful operation of a number of different companies. As such, he understands the importance of keeping customers satisfied and offers a few helpful pointers.

Listen
When your customers approach you with an issue or enquiry about a product, make sure that you listen to what they have to say before attempting to respond. If the customer is making a complaint, interrupting them constantly will only lead to them becoming more frustrated. If they are enquiring about a product, listening will help you to understand what they need to you can provide it to them.

Stay Professional
Everybody who works in customer service will occasionally meet customers who are looking to vent their frustrations about an issue. It can often be all too easy to respond to these emotional outbursts in the wrong way, so make sure that you maintain your composure and attempt to help in any way that you can. This often requires a thick skin but ensures you don’t further anger the customer with an emotional response.

Stay In Touch
If your business requires you to keep in touch with customers, make sure that you do so. As a real estate professional, David Kushner would have lost many of his clients if he didn’t make the effort to communicate with them on a regular basis, which is advice that all business owners should take to heart.

David Kushner - Tips For Choosing A Divorce Lawyer

As the co-founder of DivorceForce, LLC, David Kushner often provides advice to people who are currently going through the trauma of a separation and has created an online community where people can gain advice and support on the subject. Selecting the right legal professional to represent you during this period is important, so keep all of the following in mind when choosing a lawyer.

Understand Your Budget

Your budget is going to be the thing that immediately limits your search and you are often going to find that you are unable to afford the most expensive legal professionals. However, by understanding your budget you won’t set yourself up for disappointment because you can’t pay the fees of a legal professional, plus you will not run the risk of spending too much on the case and leaving yourself in a difficult position afterwards.

Consider Mediation

A good divorce lawyer should raise the possibility of mediation fairly early on in the process. If both former spouses are open to the idea, this can allow for a less costly and fairer result that takes the needs of all involved into account. Ideally, you should select an attorney who is capable of providing mediation services.

Ask About Their Experience

While you shouldn’t immediately discard any lawyers who are fresh out of law school, David Kushner points out that it is still important to find out how much experience the lawyer has. This will give you a better understanding of how they are going to handle your case and how much work they will take off your hands.
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David Kushner - Creating A Strong Tenancy Agreement

The tenancy agreement is a document that both tenants and landlords need to sign, as it details the various roles and responsibilities that each participant takes on in relation to the rented property. David Kushner has helped a number of landlords draft tenancy agreements and offers a number of words of wisdom about how to create one that keeps the landlord protected at all times.
                                         

Keep Fixed Terms Short

If you are accepting a new tenant into the property or have any reason to doubt an existing tenant, you should make the fixed term specified in the tenancy agreement short. Keep it in the six-month range, as this will allow you to be more flexible in terms of what you can do with the property later on down the line.

Put A Complaints Procedure in Place

One of the biggest complaints that tenants often have about their landlords is that they are slow to respond when an issue is raised. As such, if you put a procedure in place for establishing communication when there is an issue, you not only have a defined procedure that everybody needs to follow, but you also increase the amount of confidence your new tenant has in you.

Don’t Amend It Yourself

If you need to make a change to a tenancy agreement, for whatever reason, you should never attempt to do it yourself. Remember that it is a legally-binding document and you may place yourself in a vulnerable position without the proper help. David Kushner recommends consulting an expert to make the changes on your behalf.